HMC Solutions Practical guidance for UK managers

HMC Solutions

Practical guidance for UK managers

Latest Articles

Keys Out, Keys Back: A Quarterly Reconciliation of Building Access
Regulatory Compliance

Keys Out, Keys Back: A Quarterly Reconciliation of Building Access

Physical keys, fobs and door codes are the quietest form of access control in most UK workplaces, and the least frequently reconciled. This article sets out a half-hour method for matching credentials to current people, closing the gaps left by leavers and contractors, and keeping a single-page register that satisfies insurers and auditors alike.
First Impressions, Last Defence: Testing Reception's Entry Controls
Regulatory Compliance

First Impressions, Last Defence: Testing Reception's Entry Controls

A visitor book records arrivals; it does not decide them. This short exercise helps UK managers check whether reception actually challenges, verifies and accounts for people entering the building, and leaves them with a practical one-page fix list.
Before the Office Wakes: Routing Building Failures in the Early Hours
Operations and Productivity

Before the Office Wakes: Routing Building Failures in the Early Hours

A leak at 6.55am exposes more than pipework. This guide sets out how UK managers can build a short, testable facilities escalation map so the right person acts before suppliers, landlords and senior staff are available.
Exit Without Loose Ends: A Single-Sheet Offboarding Record for UK Managers
Workforce Planning

Exit Without Loose Ends: A Single-Sheet Offboarding Record for UK Managers

A departure is easier to close when the line manager has one page to work from. This article sets out a thirty-minute offboarding record covering access, assets, knowledge, pay, pension and retention, with prompts that make the handover auditable without turning it into a bureaucratic exercise.
Visible by Default: A Twenty-Minute Walk to Test Premises Compliance
Regulatory Compliance

Visible by Default: A Twenty-Minute Walk to Test Premises Compliance

A short physical walk can reveal whether statutory notices, fire instructions, first-aid information and dated records are actually usable, not merely filed. This guide sets out a fixed route, a simple scoring sheet and the gaps that most often need correcting before an inspector or new starter spots them.
Handover Without the Haze: A One-Page Shift Note for UK Operations Teams
Operations and Productivity

Handover Without the Haze: A One-Page Shift Note for UK Operations Teams

Long shift logs often bury the few facts the next team actually needs. This template-led guide explains how to replace rambling entries with a short handover note covering open issues, safety flags and clear ownership, and how to test it over one week in a UK operations team.
The Questions That Come Back: A Lightweight Register for Better Induction
Workforce Planning

The Questions That Come Back: A Lightweight Register for Better Induction

Repeated questions are a useful signal that induction, handover or process guidance is missing. This article explains a low-effort register and weekly review that turns everyday interruptions into durable one-page answers.
Before the Building Goes Quiet: A One-Page Shutdown Record for UK Workplaces
Regulatory Compliance

Before the Building Goes Quiet: A One-Page Shutdown Record for UK Workplaces

Empty premises over Christmas and New Year still need a disciplined handover. This guide sets out a short, retained shutdown record covering heating, access, insurance conditions and emergency contacts.
Before the Sick Call: Testing Team Cover in Twenty Minutes
Workforce Planning

Before the Sick Call: Testing Team Cover in Twenty Minutes

A rota can look secure until two people are away in the same week. This short exercise helps UK managers test minimum cover, spot single-person dependencies and decide where cross-training or an escalation route is worth the effort.
Operations and Productivity

Settled Matters: A One-Page Record That Keeps Team Decisions Closed

Teams lose time reopening questions that were settled weeks earlier. A one-page decision record can capture the agreement, name an owner and set a review date without new software.
Fine Print, Fast: A Triage Method for UK Supplier Terms
Regulatory Compliance

Fine Print, Fast: A Triage Method for UK Supplier Terms

Supplier terms often arrive when a manager is busy, a purchase is urgent and the signature box is already open. This practical review method helps UK managers spot the five clauses that most often create operational and compliance risk, without turning a commercial decision into a legal treatise.
Small Failures, Useful Fridays: A Half-Hour Review for Busy Teams
Operations and Productivity

Small Failures, Useful Fridays: A Half-Hour Review for Busy Teams

Most recurring workplace problems announce themselves quietly, through near-misses, delays and workarounds that never become formal incidents. A short, blame-free Friday review can turn those small signals into a small number of owned actions for the following week.
Martyn's Law: A Premises Manager's Readiness Check Before the Duties Bite
Regulatory Compliance

Martyn's Law: A Premises Manager's Readiness Check Before the Duties Bite

The Terrorism (Protection of Premises) Act 2023 is no longer a distant item on the horizon. This readiness check sets out who is in scope, how the standard and enhanced duties differ, and the practical steps a premises manager should be able to evidence within the next two quarters.
Ten Reports Nobody Reads: A 90-Minute Audit to Clear Your Team's Paperwork
Operations and Productivity

Ten Reports Nobody Reads: A 90-Minute Audit to Clear Your Team's Paperwork

Most UK teams produce more reporting than they consume, and the cost sits in hours nobody accounts for. Here is a structured 90-minute review that separates the reports that inform decisions from the ones that exist because they always have, plus ten familiar culprits and how to retire them properly.